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| Feature | Performance Metric | Competitor A | Competitor B | Our Service |
|---|---|---|---|---|
| Response Time | Average (hrs) | 48 | 36 | 24 |
| Customer Satisfaction | Rating (out of 10) | 7.5 | 8.0 | 9.5 |
| Issue Resolution Time | Average (days) | 4 | 3 | 1 |
| Expert Consultation | Availability (hrs/week) | 10 | 15 | 30 |